[PROCESS] — HOW I WORK
Plan the work, work the plan.
Every engagement runs through the same four stages. The names are unsurprising — the rigour is in what each one delivers, when, and how it’s signed off. No surprises at handoff, no scope creep at week 8, no “we’ll figure it out”.
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01 Discover.
1 — 2 weeksFrame the problem before drawing it.
Every project starts with a 1-page brief that answers four questions: what problem we're solving, who it's for, what success looks like in six months, and what we can afford NOT to do. Signed by both sides before design starts.
[deliverables]
- Strategy brief (1 page)
- Stakeholder interviews (3 — 8)
- Constraints map
- Success metrics agreed in writing
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02 Design.
2 — 5 weeksSmallest possible system that solves it.
Wireframes and visual systems built around one rule: the next 10 deliverables must be able to lean on these decisions without breaking. Iteration in Figma, weekly reviews with the client, no surprises at handoff.
[deliverables]
- Wireframes (low-fi → hi-fi)
- Design system in Figma
- Typography + colour tokens
- Component library with states
- Reviewed against accessibility (AA min.)
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03 Build.
2 — 6 weeksProduction code or production handoff — same care.
If I'm building (Astro, WordPress, Webflow), the code is mine and the deployment is mine. If a dev team is building, my Figma includes redlines, motion specs, and a Loom walkthrough so they can ship without guessing.
[deliverables]
- Production code (Astro / WordPress / Webflow)
- Or: dev-ready Figma with redlines + motion specs
- SEO baseline (sitemap, structured data, meta)
- Lighthouse audit before launch
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04 Ship.
1 — 2 daysDeploy, hand over, and stick around.
Live deploy with a 14-day no-questions post-launch window for small fixes. Final files in your drive with a walkthrough video. Closing invoice the same day. Retainer optional, not pushed.
[deliverables]
- Live deployment
- 14-day post-launch fix window
- Final files + walkthrough video
- Closing invoice + retainer option
[PRINCIPLES] — HOW I THINK
Four rules
I don't break.
RIGOUR
Every decision is documented and re-checkable. No "trust me" moments. If I can't explain the why, the why probably isn't there yet.
RESTRAINT
The smallest system that solves the problem beats the most thorough one. Optionality is a tax — paid by whoever maintains the work later.
CONTINUITY
Same person from kickoff through deploy. No junior handoff, no agency project manager between us. Slower, but the work compounds.
HONESTY
If a project isn't a fit, I tell you on the first call and recommend someone else. If a scope is wrong mid-project, we re-cut it together. No padded hours, no quiet drift.
[06] — GET IN TOUCH
New projects.
Open inquiries.
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